Vitals
Comes with every Wired Different site.
Includedwith every site we build
- Things watched
- 3
- Checked every
- 5 min
- Status pages
- 1
- History shown
- 30 days
Everything in “In every plan”, plus:
- Vendor radar
- Monthly report
Flatline, by Wired Different
Know before it flatlines.
Flatline watches your website, your bookings, your checkout and everything behind them, around the clock. When something breaks, Josh’s phone rings, your customers get a straight answer, and it’s usually fixed before most of them ever notice.
bloomhairstudio.caAll systems normal
- Uptime, 30 days
- 99.98%
- Response
- 212ms
- Certificate
- 61days
- Online booking
- Normal
A typical outage, minute by minute
Most website problems are found by a customer who gives up and books somewhere else. Here’s what happens instead.
- 0:00
A check fails
Your site, booking page or checkout stops answering the way it should. Flatline checks again straight away so a blip never wakes anyone up.
- 0:30
Josh’s phone rings
Not an email that sits in an inbox. A phone call, a text and a push notification, at 3 in the afternoon or 3 in the morning.
- 0:45
The clues come together
A bad update, a provider having a bad day, an expired certificate. Flatline lines up what changed and when, so the fix starts with an answer instead of a guess.
- 2:00
Your customers hear it from you
Your status page and everyone subscribed to it get a short, honest update. No jargon, no blaming, no made-up times.
- 6:00
Fixed
If an update caused it, the last good version goes back up in seconds. Your page turns green and everyone who was told gets told it’s over.
- 1st
The monthly report
On the first of every month: your uptime, every blip, and how fast each one was handled. In your inbox, in plain English.
Everything it does
In every plan
- Website and SSL checksYour site is checked from the outside, the way a customer sees it, and your security certificate is watched so it never quietly expires.
- Josh on call, around the clockA phone call, a text, an email and a push notification the second something breaks. It keeps calling until he picks up.
- Your own status pageYour logo, your colour, live status for every part of your business, and 90 days of uptime bars.
- Plain-English updatesShort, calm updates written for your customers, not for engineers. A real person checks every one before it goes out.
Watching
- Deep checksNot just “is it up”. Checks the page actually says what it should, the domain resolves and the ports answer.From Pulse
- HeartbeatsYour booking sync, nightly backup or email queue checks in. If it goes quiet, we know.From Pulse
- Vendor radarTracks the services your site leans on, so a Stripe or hosting outage is spotted as theirs, not yours.From Vitals
Who hears about it
- Team alertsYour own people get an email and a push notification the moment something breaks.From Pulse
- Slack alertsIncidents land in your Slack channel with one-tap acknowledge.From Life Support
- Text alertsA text to whoever you choose, with what broke and a link.From Life Support
- Wake-up callsThe phone rings until someone answers. Press 1 and it stops.From Code Blue
- Webhooks outEvery incident can ping your own systems, Zapier or anything with a URL.From Code Blue
Your status page
- Subscriber updatesCustomers subscribe on your status page and get an email when something breaks and when it's fixed.From Pulse
- Maintenance noticesPlanned work shows on your page ahead of time, so nobody is surprised.From Pulse
- Your own addressYour page lives at status.yourbusiness.ca.From Life Support
- Private pagesA status page for staff or partners only, behind a password.From Life Support
- Fully yoursNo Flatline or Wired Different footer. Just your brand.From Code Blue
Fixing it
- Deploy watchHooks into your hosting and code, so a bad update is caught the second it ships.From Pulse
- Everything wiredDatabase, payments, phone lines and anything else that can send an alert, all in one place.From Life Support
- One-tap rollbackIf an update breaks the site, the last good version goes back up in seconds.From Life Support
- Incident reportsAfter anything serious you get a clear write-up: what happened, why, and what changed so it doesn't happen again.From Life Support
- Monthly reportOn the first of every month: your uptime, every blip, and how fast it was handled.From Vitals
Extras
- Your own dashboardLog in and see every check, graph and incident for yourself.From Pulse
- Ask anything“Was the site slow last Tuesday?” Ask in plain English, get a straight answer from your own data.From Code Blue
- Front of the lineIf two things break at once, yours gets fixed first. Plus a check-in call every quarter.From Code Blue
Pick your plan
Every Wired Different site starts on Vitals at no charge. Need just one thing from a bigger plan, like text alerts for your manager? It can be switched on for your business on its own. Big-company monitoring charges per person, per page and per alert. Flatline doesn’t.
Pulse
For a site that has to stay up.
- Things watched
- 15
- Checked every
- 2 min
- Status pages
- 1
- History shown
- 90 days
Everything in Vitals, plus:
- Deep checks
- Heartbeats
- Team alerts
- Subscriber updates
- Maintenance notices
- Deploy watch
- Your own dashboard
Life Support
For a business that runs on it.
- Things watched
- 50
- Checked every
- 1 min
- Status pages
- 3
- History shown
- 180 days
Everything in Pulse, plus:
- Slack alerts
- Text alerts
- Your own address
- Private pages
- Everything wired
- One-tap rollback
- Incident reports
Code Blue
Bookings, payments, staff tools. All of it.
- Things watched
- 200
- Checked every
- 1 min
- Status pages
- 10
- History shown
- 365 days
Everything in Life Support, plus:
- Wake-up calls
- Webhooks out
- Fully yours
- Ask anything
- Front of the line
Your site has a pulse.
Keep it that way.
Already a client? You’re on Vitals. Text or call (587) 507-5008 to move up a plan or switch on one thing.